SAP Business Analyst

Key Responsibilities: - Collaborate with project managers and sponsors to define project scope. - Identify project stakeholders, establish user classes, and document their characteristics. - Conduct interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, and scenarios to gather user requirements. - Meet with decision makers, system owners, and end users to define business, financial, and operations requirements, set system goals, and resolve issues. - Develop and use standard templates to write clear requirement specifications. - Translate conceptual user requirements into functional requirements understandable to developers and the project team. - Create prototypes of interfaces and attributes as needed; lead design sessions for new systems to enhance business processes and information flow. - Analyze and verify requirements for completeness, consistency, feasibility, and compliance with standards. - Define the scope and impact of requirements analysis, establishing outcome criteria and measurement actions. - Prioritize collected requirements with stakeholders and the project team. - Produce process models, specifications, diagrams, and charts to guide developers and the project team. - Manage and track the status of requirements throughout the project lifecycle, updating as necessary. - Communicate changes, enhancements, and modifications verbally or in writing to project managers, sponsors, and other stakeholders. - Review and assess the effectiveness of existing systems and develop strategies for improvement or further leverage. - Perform cost‑benefit and return‑on‑investment analyses for proposed systems to support implementation decisions. - Coordinate and execute in‑depth testing, including end‑user reviews, for modified and new systems, and provide post‑implementation support. - Ensure compatibility and interoperability of internal computing systems. - Research software and hardware products to justify recommendations and support purchasing efforts. - Provide orientation and training to end users for all modified and new systems. - Offer guidance and instruction to junior staff members. What We're Looking For: - College diploma or university degree in business administration, computer science, finance, or information systems. - Minimum of 8 years of related work experience. - Knowledge of Order to Cash (OTC) and Procure to Pay (P2P) processes. - Proven experience overseeing the design, development, and implementation of software and hardware solutions. - Ability to create systematic, consistent requirement specifications in both technical and user‑friendly language. - Ability to apply statistical and research methods to systems issues and product development. - Demonstrated project management skills, including proficiency with project management software such as MS Project. - Working technical knowledge of scripting languages, network, and PC operating systems. - Strong independent judgment and the ability to take decisive action. - Excellent analytical, mathematical, and creative problem‑solving skills. - Strong understanding of organizational goals and objectives. - Excellent listening, interpersonal, written, and oral communication skills. - Highly self‑motivated and able to prioritize and execute tasks under pressure. - Strong customer service orientation. - Experience working in a collaborative, team‑oriented environment. - Proficiency in English.