Digital Lending Business Analyst

Key Responsibilities: - Develop and enhance digital platforms for financing electric vehicles, rooftop solar, and green energy MSME businesses. - Create end-to-end digital journeys for partners, vendors, dealers, OEMs, customers, and sales teams. - Design and document business requirements (BRD, FSD), test cases, and solution documents. - Lead requirement workshops, translate requirements for internal and external developers. - Manage IT partner deliveries, track IT PMO activities, and oversee a small team of business analysts and testers. - Conduct API integration testing, monitor logs, and ensure smooth integration with fintech services. - Coordinate with technology/engineering teams and external vendors for product launches and user journey implementations. - Stay updated on regulatory and compliance requirements for NBFC/Fintech and incorporate AI/ML/NLP use cases in digital lending. What We're Looking For: - 6-8 years of experience in NBFC, fintech, or bank digital teams, specifically in digital lending. - Proven experience creating digital journeys and assets in lending, including CRM, lead management, customer and partner portals (web and mobile), digital marketing tools, and chatbots. - Strong understanding of regulatory and compliance requirements for NBFC/Fintech. - Knowledge of AI, ML, NLP applications in digital lending and familiarity with account aggregator platforms. - Lending domain knowledge; experience with LOS/LMS is a plus. - Ability to think innovatively and deliver business-oriented digital solutions. - Excellent stakeholder management and documentation skills. - Experience managing small teams and coordinating with external partners/vendors. - Proficiency in API integration testing and related tools.