Senior Network Specialist
Confidential client · Full-time
Key Responsibilities:
- Ensure business and security requirements are met for global network services (WAN, LAN, WLAN, firewall, VPN, voice & video, etc.).
- Translate business or IT department requirements into network solutions and support solution design.
- Provide direct support to the head of network services, including functional project planning and execution.
- Support the network team in service lifecycle management, especially for voice and video services.
- Operate ITIL‑based KPI and SLA processes, including implementation and reporting.
- Participate in technical integration activities such as mergers and acquisitions.
- Deliver 2nd/3rd level support for network services and ensure compliance with internal regulations.
- Manage third‑party providers and oversee network‑related projects.
- Maintain up‑to‑date network service documentation, roadmaps, and regular project/KPI reporting.
What We're Looking For:
- University degree in Computer Science, Business Economics, or a related field.
- 5–10 years of experience in IT solution design and technical planning within multinational organizations.
- Minimum 5 years of hands‑on experience with network and security technologies.
- Strong understanding of the OSI model, TCP/IP, LAN networking, standards, topologies, protocols, and equipment.
- Expertise in Cisco/Meraki networking, ZScaler (ZIA & ZPA), and security appliances such as Fortinet or Checkpoint.
- Proven experience delivering network technology solutions and managing related projects on a global scale.
- Project management experience in international network projects.
- Excellent verbal and written communication, presentation, and documentation skills.
- Certifications: Cisco CCNA/CCNP, Fortinet NSE3 (or higher), ITIL Foundation, and a project management certification (e.g., PMI or PRINCE2).
- Fluent English; ability to travel up to 15% of the time.
- Ability to stay current with industry trends and apply them to the role.
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